Charlton Depot Temporarily relocated to Wandsworth Head Office
We have known for a while that the site of Charlton Concord depot was due to be demolished for development, and we were in the later stages of signing a contract to relocate to another location in South East London in December 2014. Due to unforeseen circumstances the property we were after fell through just before Christmas and we have had to temporarily relocate the Charlton branch to our recently renovated head office in Wandsworth until we finalilse a new expanded great location in South East London in the coming months.
This will have a very limited effect on existing Charlton customers as all our 4 locations all work off one shared hire and sales operating system; but detailed information is being sent out at the beginning of January to those who might be affected, but here are the basics for existing Charlton customers:
- Contact Info: Please continue to use the existing telephone number (020 8594 7529) and email addresses (email@example.com, firstname.lastname@example.org, email@example.com); these are all still in place and will seamlessly be handled/answered from Wandsworth
- Deliveries and collections & Offhire If you have equipment on hire with us and it was collected from the Charlton depot, when you come to off-hire it please inform us, (using the contact information above) and we will arrange collection free of charge within a 50 mile of radius of the previous Charlton depot either from your site, or your offices, which ever is closer.
- Deliveries and Collection prices: These will be treated as if they were coming from the old Charlton depot, i.e no change in price in case of extra distance. Unless the delivery/collection price from Wandsworth is lower then we will charge the lower price.
- Reports of Thorough Examination (Test Certificates) All existing reports of thorough reports of Examination are still valid until there expiry date
There are many plus points to the temporary move, the Wandsworth depot has recently completed a 2 year overhaul/refurbishment and now boasts an extra 40% of workable space, refitted workshop and modern offices. If you are passing stop by for a complementary cup of tea or coffee.